Zammad is a web based open source helpdesk/customer support system
Zammad is a web-based open-source helpdesk and customer support system. It provides organizations with a centralized platform to manage customer inquiries‚ support tickets‚ and communication channels efficiently. Zammad offers a wide range of features including ticket management‚ knowledge base‚ customer relationship management (CRM)‚ and automation tools. With its user-friendly interface and customizable options‚ Zammad enables businesses to streamline their customer support processes and deliver exceptional service experiences. Its open-source nature allows for flexibility and extensibility‚ empowering organizations to tailor the helpdesk system to their specific needs and integrate it seamlessly into their existing workflows.
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Approximately, we add new tools within three months.
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