AskYura is a comprehensive AI platform for high-volume customer engagement and operational efficiency. Unlike traditional chatbots built on rigid flowcharts‚ AskYura uses a unique AI that is configured with plain-English instructions‚ a connected knowledge base‚ and a no-code workflow builder‚ making powerful automation accessible to non-technical business managers. This approach allows for rapid deployment and adaptation of complex workflows‚ ensuring a quicker return on investment (ROI) by resolving issues end-to-end. AskYura supports a hybrid chat system‚ allowing for seamless and intelligent hand-off to human agents with full conversation context‚ improving both Customer Satisfaction (CSAT) and agent productivity. The platform’s focus is on task execution via integrated tools (API calls‚ including integrations with tools like n8n)‚ not just providing information.
